Quality brands
It's usually the little things that make the difference and turn something ordinary into something special. A regional product on the breakfast table, an individualized welcome at the hotel, an interest-related tip at the tourist information office or unexpected comfort in the vacation apartment - quality often tips the scales. It is not for nothing that Upper Lusatia is one of the leading quality regions in Saxony. Award-winning host businesses, certified tourist information offices, award-winning offer modules, Oberlausitz-specific brands and certified services stand for the high level of quality.
You, our guests, are at the center of all our efforts. Your well-being, your satisfaction, your vacation happiness and your recommendation are particularly important to us. Take a look at the recognized quality initiatives and see for yourself during your stay in Upper Lusatia.
DTV classification
The German Tourism Association (DTV) has been classifying vacation apartments, vacation homes and private rooms with up to 9 beds throughout Germany for 20 years. During the classification process, the accommodations are closely scrutinized in terms of cleanliness, facilities and quality and then awarded a star. The eight-pointed yellow stars are a voluntary quality control and a promise of quality to guests. A panel of experts updates the test criteria every three years. This guarantees that they meet the changing wishes and requirements of guests. Depending on the facilities and service, the accommodation is awarded one to five stars - from simple to first-class.
Service Quality Germany in Saxony
A shortage of skilled workers, competitive pressure and rising costs - the players in tourism face new challenges every day and at the same time are required to impress their guests time and time again with perfect quality and the best service. Especially in times of direct guest reviews on the internet, quality deficiencies can quickly lead to image damage. On the other hand, quality businesses, whether small family-run or larger establishments, are high up in the rankings of review portals.
Whether in a hotel, restaurant or museum - with the ServiceQualität Deutschland initiative, the LTV SACHSEN, with financial support from the Saxon State Ministry of Economic Affairs, Labor and Transport, provides you with a very concrete tool to meet these challenges.Marketing-Gesellschaft Oberlausitz-Niederschlesien mbH itself is certified with level 1 and is the contact partner for Upper Lusatia.
DEHOGA classification
The nationwide classification of all accommodation providers with more than 8 beds is aimed at clear product positioning in the form of stars, improved sales opportunities and guest-friendly offer transparency. Only objective criteria, such as room facilities and range of services, are assessed in order to make it easier for guests to pre-select their accommodation.
Travel for children and young people in Germany
In November 2003, the general meeting of the BundesForum Kinder- und Jugendreisen e.V. adopted quality criteria to help parents, educators and other interested parties make decisions. All members and partners of the BundesForum Kinder- und Jugendreisen e.V. have undertaken to adhere to these criteria and to continuously develop them further.
Bed & Bike
The "Bed & Bike" certification was introduced in 1995 specifically for businesses offering cyclist-friendly accommodation and restaurants. This is intended to meet the special wishes and needs of cycle tourists, such as accommodation for one night, space for storing bicycles and drying facilities for clothing and equipment.
Umbrella brand Upper Lusatia
Since the beginning of 2017, Upper Lusatia has been presenting itself as a region worth living and loving with a new umbrella brand. The clarity and flexibility of the new image is appreciated. All stakeholders benefit from a strong and attractive Upper Lusatia. The new face is an important step into the future. The use of the logo is made easy for tourism and business enterprises. The new umbrella brand shows an unmistakable logo for an unmistakable region and is the result of coordination with many regional partners.
www.oberlausitz.com
Lusatian Fish Weeks®
The "Lusatian Fish Weeks®" product brand was developed in order to guarantee the quality and regionality of the offers of the annual Lusatian Fish Weeks to guests and to ensure exclusivity in tourism marketing for the participating service providers from the fishing industry, gastronomy and tourism.
Vacation in a half-timbered house
With the tourist brand "Urlaub im Umgebindehaus", Upper Lusatia is going on the offensive for a special kind of vacation experience. Providers of vacation apartments, vacation homes and private rooms in half-timbered houses have the opportunity to apply for this trademark. The prerequisite for this is that they meet the relevant quality standards. The "Urlaub im Umgebindehaus " brand was developed to offer guests the opportunity to get up close and personal with lovingly and professionally preserved buildings and to experience a unique monument of rural living up close.
Biosphere reserve partner
The UNESCO Upper Lusatian Heath and Pond Landscape Biosphere Reserve is part of Germany's National Natural Landscapes. The umbrella organization "Europarc Deutschland e.V." unites the German national parks, biosphere reserves and nature parks.
The lettering "Partner" refers to sustainably managed hosts who are certified according to uniform national quality and environmental standards. For example, they use local products and make a special contribution to promoting regional economic cycles, protecting the environment and preserving the cultural landscape.
www.biosphärenreservat-oberlausitz.de/de/br-partner-uebersicht
Upper Lusatian hiking hotels
The aim is to promote a quality brand "Hiking in Upper Lusatia" with a special service for hikers. The hotels with the seal of quality are recommended for a particularly eventful and relaxing hiking vacation in the Upper Lusatian Mountains - Zittau Mountains. A list of criteria specifies certain requirements especially for hikers, such as the hotel's location on a hiking trail or hiking area, pick-up of guests from the nearest train station, knowledge and advice for guests about regional hiking opportunities.
www.oberlausitzer-bergweg.de/wanderhotels/unsere-wanderhotels
Family vacation in Saxony
Since 2005, the "Family Holidays in Saxony" brand has been awarded to accommodation providers, leisure facilities and places that stand out for their special quality in the area of family vacations. Particular attention is paid to internal quality assurance (e.g. guest surveys), commitment to children and families and family-friendly pricing. Coordinated opening hours, special facilities for children and attention for children are just some of the criteria to ensure that families have a pleasant stay.
www.sachsen-tourismus.de/reisethemen/familie-jugend/marke-kriterien/
